Terms & Conditions
Thank you for choosing to use My Pretty Vintage PTY Ltd services, we really work hard on every event to make it as special and unique as possible. But please read the terms and conditions carefully to make sure the conditions of hire/service are acknowledged and understood.Next Steps Guide: Terms & Conditions
Booking our Services:
To book our services, we require an R 5000.00 non-refundable deposit. This amount secures our services for the date of your wedding as well as the items listed in this proposal. The R 5000.00 deposit forms part of your quoted proposal and will be deducted from the final total amount due.
All decor items on this breakdown are now reserved for your wedding date, however, we can only hold these for a period of 10 working days (from today) and only once a deposit has been made are these items fully reserved for you.
Please complete and return the below information in order for us to raise the confirmation booking:
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MOCK-UP / CONSULTATION
Should you wish to have a full table mock-up of the proposed table decor, we have 2 options available. We can either do a “dry” mockup using our silk flowers at no charge to you or should you require a fresh flower mock-up, this will be charged for at the price worked out per tablescape. We would also need at least 2 weeks’ notice for a fresh flower mockup so that we can order the flowers in time. Please also, note that flowers are from nature and so are subject to seasonal changes, flower availability may also vary year to year.
SITE VISIT
Once the date has been reserved and deposit received, we are more than happy to meet you at your venue and do a walkthrough as this helps us to “paint” a picture of what items will go where at your venue. During our busiest period ( Sept-May), we have back to back events, so all site visits will need to be booked during the week, preferably a Wednesday, as we will be prepping flowers on Thursday/Friday and then onsite over the weekends for setups and breakdowns.
However, we will try and accommodate you on a Saturday during our off-peak season (June-August).
FINAL PAYMENT
We require the final settlement of the balance of payment no later than 1 month prior to the wedding date as this is when we start ordering all the flowers, purchasing candles/ribbon etc.
CUSTOM ARTWORK AND SIGNAGE
Please confirm all correct wording at least 1 month prior to the wedding date so that we have enough time to design and print the artwork.
ADDITIONAL DECOR ITEMS
Should you have any additional items which you would like us to set out for you on the day (guest gifts/stationery etc). We will gladly put these out on your behalf, however, should you wish us to facilitate the booking and handling of any additional decor services (dance floor, chairs, heaters, etc) a 15% logistics and handling fee will apply and be added onto the breakdown.
THANK YOU
We would love to be a part of your special day and look forward to creating unique memorable weddings for you both to remember.
Should you wish to make an appointment to come in and chat through the wedding proposal in more detail, please feel free to call the office on to arrange a time and date.
Thank you for choosing to use My Pretty Vintage PTY Ltd/ The Events Co. services, we really work hard on every event to make it as special and unique as possible. Please read the terms and conditions carefully to make sure the conditions of hire/service are acknowledged and understood.
Full Service for an Event: Terms and Conditions
- Should My Pretty Vintage PTY Ltd/The Events Co. be appointed as the Décor and Floral Designer for your event, we will require an R5 000.00 nonrefundable deposit to secure the event date. The balance will then need to be paid according to a payment schedule and full payment received no later than 4 weeks prior to the event. This is to ensure the ordering of flowers, candles, stationery, etc can be done timeously.
- An R1000 refundable damage deposit will be levied on all events and should all items be returned in good order then this will be refunded within 14 days after your event. Please submit banking details. Should loses/damages not cover the full repair/replacement costs then we will raise a shortage invoice to replace the missing/damaged stock items which will be for your own
account. - Delivery, set up and breakdown charges will be reflected on your quotation and vary according to the venue location and the logistical complexity involved when setting up.
- No décor items will be released or services rendered until payment is received in full.
- Once all décor items have been set up/erected at the venue of choice all items will be under the care of the client who is solely responsible to ensure they are looked after and cared for, for the duration of the event.
- Any outdoor lighting must be taken down immediately after the function to prevent any weather damage. As these are generally not to be kept outdoors overnight.
- After the event, it is your responsibility to ensure that the venue/coordinators/staff take care when cleaning/handling our décor items, as any loss or damage will be for your account.
- Should any unforeseeable delays, accidents or Act of God beyond the reasonable control of My Pretty Vintage PTY Ltd team, or should any issues occur during set-up, or upon completion of set-up, no liability or loss or injury to any event or function staff, guests or persons whatsoever, no claim can be placed upon any of our contracted or casual employees during set up and once staff vacates the venue.
- We endeavor to supply the highest-quality flowers and accessories for your event, however, it is important to remember that as flowers are seasonal, they are subject to availability. Should a requested flower not be available we shall use our discretion to replace it with a suitable alternative.
- The floral design and on the day aesthetic will be created within the guidelines set out prior to the event, however, please note that we do not “copy” other artists work, but create our own unique displays. All creative finishing will be done with care and attention to detail, and we will not be held responsible should our creative ideas not meet with your vision.
- In the unfortunate event of a cancellation of your order/booking, please do so in writing by e-mail to (angie@myprettyvintage.com) no later than 30 days prior to the event date. Any monies received to date are non-refundable.
- Any outdoor lighting must be taken down immediately after the function to prevent any weather damage. As these are generally not to be kept outdoors overnight.
- After the event, it is your responsibility to ensure that the venue/coordinators/staff take care when cleaning/handling our décor items, as any loss or damage will be for your account.
- Should any unforeseeable delays, accidents or Act of God beyond the reasonable control of My Pretty Vintage PTY Ltd team, or should any issues occur during set-up, or upon completion of set-up, no liability or loss or injury to any event or function staff, guests or persons whatsoever, no claim can be placed upon any of our contracted or casual employees during set up and once staff vacates the venue. We endeavor to supply the highest-quality flowers and accessories for your event, however, it is important to remember that as flowers are seasonal, they are subject to availability. Should a requested flower not be available we shall use our discretion to replace it with a suitable alternative.
- The floral design and on the day aesthetic will be created within the guidelines set out prior to the event, however, please note that we do not “copy” other artists work, but create our own unique displays. All creative finishing will be done with care and attention to detail, and we will not be held responsible should our creative ideas not meet with your vision.
- In the unfortunate event of a cancellation of your order/booking, please do so in writing by e-mail to (info@myprettyvintage.com) no later than 30 days prior to the event date. Any monies received to date are non-refundable.